The Professional Couriers — Parcel not reached destination yet

Courier done on on 25/11/ 2020 to delhi from mandya. Reached new delhi on 29/ 11/20, 4 days over it has not yt reached the destination. I want to knw why thre is so much delay wen it has already reached delhi and the status showing as out for delivery since 2 days.???
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Consignment number is PRO11073440

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