The Professional Couriers — product not delivered (consignment no: blr[protected]

Address:

500090

Product has been booked from bengaluru on 24-may-2018 and reached to kukatpally hyderabad on 29-may and when i called there on 30-may, they were saying they will deliver on 31-may and that too not in my location. Again when i called them, i will come and pick up, they send back to balanagar branch which is far from my address.
If they are not delivering on the mentioned address then why they are taking a product for delivery. They should deny at the time of taking the order.

Now i have to deliver to my client which is crucial for their business, please take a legal action on them.