| Address: | 560103 |
| Website: | www.tpcindia.com |
On the date of 14th may, i purchased 7 suits of dresses from toranum boutique for a wedding in end of june ‘2017.
Overall cost was rs. 27, 500/-
All 7 suits were delivered in person to me on 28th may ‘2017.
On 29th may, i returned all 7 kurtis with an additional 1 old kurti for minor alteration.
I did get an intimation that the alteration was complete on friday (June 1st 2017) and was couriered through “professional courier” tracking number : blr[protected]
Today on 6/6, the parcel was delivered and i found only 3 are delivered and 5 are missing from the parcel.
• when i received the parcel approximately it weighed only 200 or 250 grams.
• i got doubt and opened the parcel.
• noticed that only 3 dresses (1 was the old kurta and the remaining 2 was newly purchased) are delivered.
• total 5 new kurtis are missing.
• which means only rs. 7000/ worth of goods have been delivered to me out of rs. 27, 500/-
I am raising this as a written complaint to professional couriers for the missing outfits.
Person who delivered to me was mr. Naveen and his contact number : [protected]
He did give me another contact number from professional couriers to discuss and raise complaint : [protected]
When spoke to the manager, he claims the complaint should be raised at the source from where the parcel was sent.
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