| Address: Professional couriers network LTD, A-42, Naraina industrial area phase 2 new delhi-110028 |
DAMAGE OF COSTLY MATERIAL (AN 32 INCH MI COLOR LED TELEVISION)--
I BOOKED A CONSIGNMENT CHARGING COUPLE OF THOUSAND RUPEES FROM DELHI PROFESSIONAL COURIER (OKHLA) BRANCH TO JAMSHEDPUR.
The consignment details are as follows-
consignment no. is DEL[protected].
consignment booking date- 28/12/20.
I booked my luggages on 28th December from DELHI (OKHLA) to JAMSHEDPUR. There was a 32 Inch MI LED flat Screen color Television. I asked (Manager of Okhla courier branch) to handle the parcels with care. He ensured he would take good care of the packets.
But when I received the parcel, the cartoons was torn from corner and the television screen was damaged. I asked him to stick notes with "handle with care" which was also not found. This reflects a very bad service from the courier service.
I also sent a complaint letter to Delhi and Head quarter branch Mumbai on 01st January along with the Bills.
I received few communication But now I have not received any communication from anybody yet. Whenever I call the person of professional courier, most of the time he does not pick up the calls. This is just to avoid the responsibility. Then he told the packet was not packed properly but his executives only packed the Television and took the parcels. HE HAS STOPPED TAKING MY CALLS NOW.
PLEASE SOMEONE HELP ME IN GETTING MY CLAIM PROCESS OR TEACH THEM A LESSON.
THIS IS VERY BAD SERVICE. READERS PLEASE PLEASE DONT BOOK YOUR LUGGAGES THROUGH THIS COURIER SERVICE. THEY ARE VERY UNPROFESSIONAL. THEY WILL BANKRUPT YOU. ANY COMMENTS WELCOME.
Thanks
Ehtesham
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