The Professional Couriers — received damaged product

The professional courier incharge (Named jagadeesh) in kalyandurg (515761) branch had charged me 1100 rupees, saying that he will courier the laptop in "pro" service from kalyandurg to bangalore.
But what he did was, he couriered it using "ordinary" service which would had cost 600 rupees.
So the laptop got damaged in transit because of his intentional work of sending the laptop without any care.
So please take action against him and provide me with the respective compensation for the damage (3000 rupees).
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