The Professional Couriers — service at vasco da gama

Address:

Vasco Residency, Opposite Canara Bank ,Vasco Da Gama Goa, 403801

Parcel with important document sent from mumbai on 12/02/2020 and reached vasco goa on 13/02/2020 as per tracking records.
However same delivered to addressee on 18/02/2020 after telling them return it to sender when they said addressee has to collect it from their office.

Same is regularly happening with this courier service provider at vasco.
Tracking no. Vpl[protected]
Drs no dgoa12800592