The Professional Couriers — Tampering of the parcel

Address:

Vidyanagar hubli

Respected sir/madam,
The parcel sent from puttur to vidyanagar hubli, was delayed for delivery even after reaching hubli. When I tried to enquire at the office incharge, the person spoke rudely and told it cant be delivered to the address written. It was later delivered 1 day and The package was found to be tampered. It appears as Rat bitten and items were damaged inside. We use this service trusting it, Important items, documents are sent..how can we use this professional courier henceforth, ..kindly look into this matter and do the needful..