The Professional Couriers — To get my returned parcel-regarding

Website:

www.tpcindia.com

I am Rajeshkumar, I sent a parcel worthing Rs.2000/- to my friend (20.06.2022) through the professional courier Service periyakulam taluk, Theni District in Tamilnadu. But unfortunatly the courier was not delivered to my friend. so the parcel is returned to periyakulam courier centre and i got a call from periyakulam (08.07.2022)courier centre for return the courier to me. on that time i cant go to the courier centre due to my workload. so I contact to above mentioned courier centre at the third week of July 2022. but the parcel was not availlable in the courier centre. so they told to come after few days. after few days also I contact the courier centre But still my parcel was missing. I dont know what to do. I planned to go for police compliant against the courier centre. I attached the invoice of parcel below. Please help me if you can.