The Professional Couriers — undue delay in delivering my parcel

Address:

Pondicherry

I despatched life saving medicines as a parcel from coimbatore to pondicherry on 14th aug 2020. The parcel reached pondicherry on 15th august 2020. But delivered only on 19th aug 2020. 2 days unnecessary delay. That too the consignee was asked to collect it from the godown. At the godown the consignee was asked to wait for 90 minutes before delivery. All our complaints on the website received no response. Our emails to customer care, had the same fate. Nobody attended customer care calls. Zonal office, chennai and their head office are simply sleeping not caring to reply for customer grievances my consignment number was cjb 84219549