The Professional Couriers — Unethical behaviour

Address:	560076
Website:	www.tpcindia.com

I couriered books, dress, chair and table of my sister from chennai to bangalore. There were two boxes and a table, chair and hostel bed. All were in good condition when i delivered it to booking office. I couriered it on 30/4/17. And it was billed on 2 may 17. The consignment numbers are maa[protected], maa[protected], maa[protected], maa[protected]. Maa[protected].
It was promised to get delivered on 3rd may but it was delivered today (5th may). The delivery guy told he was keep calling me for past two days and i dint pick up. Which is a complete lie. He never even tried to call me.
Well late delivery is not a big issue but the boxes whatever i gave was completely damaged.
One box was opened and all the products were shifted some white sack. We took enormous effort and care to pack each and every item. Particularly this box contained a lot of precious books which my sister collected for the past two years. She is preparing for civil service exam and all those books are now in very bad condition.
While the other box was damaged completely and not in a condition to touch even. I dont know what are the things fell down thorugh the holes.
I took more care while packing the table and chair. I packed it in such a way that no corners are damaged during the transist. I even paid more unnecessarily the extra kgs of cardboard boxes which covered the table and chairs. When finally it delivered all the tapes were removed deliberately and of course one side of the table is left open and it was damaged. I actually tied table and chair with rope. There is no such thing during the delivery.

I paid 2500 rs for this worst transist.
Now i dont know what is lost and what is on what condition.

Months back i shifted cot, bed, dining table and vessels through another courier company, which costed me just 2300 which was lesser than this and more products. That was delivered very neat and clean

Now i dont know who should bear the loss. It all very precious things it all damaged very very badly even after paying huge amount.
I booked my things at power track logistics, 147, gengu reddy road, egmore, chennai - 8 ph - [protected]