I had a worst experience with this courier service. My courier number is kur[protected]. On feb 3 the courier went to nileshwar branch and i received it yesterday.6 march iwent to nileshwer courier office they send it to their branch in vellarikundu but no one informed us about the same. When i called them to ask about my package they rudely told me as per vellarikundu courier service i have to go and get it myself as they don't deliver.
In net when i tried to track my package it said its in nileshwar branch. They had not updated saying it was sent to vellarikundu.
Concerning points-
1) nileshwar courier service did not inform me saying they will be sending it to vellarikundu service.
2) the phone number showing in internet is not valid.
3) i did not receive any calls from vellarikundu courier service that they had received my package. They also said the vellarikundu service is not door to door service.
I had to take leave from work to follow this up. This is v unprofessional and tiresome.
Kindly let me know what actions will be taken or revert back as soon as possible.
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