The Professional Couriers — very poor customer service | |||
The delivery boy from alanganallur professional courier was asking us to come to the nearest courier office to pick the parcel. When we asked to come and give the parcel he returned it back to the head office without any prior information. When we followed up next day the delivery boy was using irrespectful words and finally said that 'my name is prem kumar, u do whatver you can do, complaint anywhere, you can't do anything.' he was shouting to core. When we called madurai head office and told about this issue, a girl attended the call and she too shouted very very badly and disconnected the phone in the middle of conversation without even hearing the full problem. Is this a way to run a courier service, what if there was some important documents sent in that courier??? I kindly request to look into this issue.. Was this information helpful? | |||
|
The Professional Couriers customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Delivery boy prem kumar's contact number - [protected]
Reply
We have sent the parcel on 23rd. hopes-kovilpalayam. still its not yet delivered.its fruites.customercare service in hopes is worst . in kovilpalayam is very worst.one guy said we cant do anything.we can send only if we received his no is in kovilpalayam is [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
15%
Complaints
2908
Pending
0
Resolved
425
+91 93 1361 1083
+91 22 2781 3309
No.1203/A, Bhumiraj Costarica, Plot No. 1 & 2, Sector 18, Sanpada, Navi Mumbai, Maharashtra, India - 400705