The Professional Couriers — willfully mentioned status as door locked (poor customer service)

Address:CV Raman Nagar professional Courier, 560016

Tracking number: pon5134212

Courier status mentioned as "door locked unnecessarily"
Courier delivery person called me 11:25 am on 14th oct 2019 and clarified the location of my home address. I told him land mark & everything. I told him to contact my wife mobile number as i will be in office & meetings. I have also shared his mobile number to my spouse. My wife also called him and delivery person replied that he will reach in 1 hour. But after reaching my home, he called my mobile. As i am not picked my phone, he simply chnaged the status to "door locked" where my wife, childrens & aunt are still in the same house.
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