The Professional Couriers — Wrong address delivery & poor customer care operators response

Address:560062
Website:Professional Couriers,Bangalore,India

You are not india's no : 1 courier service, you are worst service people.
Playing with people carrier, not delivering right courier at right time to right place.

Consignment no:blr75410611
Instead of delivering to kolkata (To address), courier getting delivered to "from" address, do you employ people who knows english.

Moreover : from & to addresses are in printed sheet (Pasted) - that too you people dont understand.

& customer care officer nos in bangalore: [protected], 459 not giving required information just disconnecting calls [called them on 29.04.2017 @09:50, 10:00]. On asking why courier wrongly delivered to "from" address - they are saying it is not their scope, they are rediverting. They are giving 2 nos of their manager pavithra ([protected], [protected]) & other nos [protected]/07/08/09/10-which is not at all reachable. (Ringing but not picking)

At booking office they are asking why did you mention from address very big, then she is saying i booked correctly at depatch office they might have made a mistake.
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The Professional Couriers customer support has been notified about the posted complaint.
Apr 29, 2017
Updated by arunsrinivasan periyathambi
I want the courier to be delivered today by you at any cost from your end.
Complaint comments 

Comments

I booked a parcel on 20/4/17 from Delhi to Hyderabad and haven't received yet. When I tracked the courier it was already delivered to Hyderabad office but the people haven't delivered it or they're not responding to the calls. I wanted it by today i.e 25/4/17 due to my friends b'day and it contained the surprise gift.

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