The Roy Online — Not responding to customer emails on a defective product

I have also experienced the same thing. I cannot get them to reply to any of my emails or Instagram messages. Their returns registering email doesn't even work! This company has robbed me of my money. Is there anything that can be done?

I too have experienced the same, the email ID doesn't even work, I couldn't get the saree returned or refunded, Hopeless people.

Worst service from The Roy - https://theroy.in/

Same even I have experienced the same issue.
They are not responding.
Worst people.
They have given a worst quality saree.
My order no. 9333

same they are not replying to email and messages and the number they provided in facebook is not working

Same thing happened with... I have received worst product, when I have send request for return to their mail id’s, they are not responding and the same saree which I have ordered for 1699 from their page which is actually for 750 from other site.

Same here. Product is faded no reply from the team order number : 10636

Same here... I ve returned a very cheap version of the saree shown in the image... And plus they aren't responding my emails... They are cheats

I also have the same issue the product was so not the same as shown in their website. It was not at all the color that I was expecting. Very bad experience of shopping with The Roy.

Ordered a saree from this Instagram page The Roy and received a wrong product.

The Roy Online
[protected]@gmail.com
delivery email received from this mail id - shopifyemail.com
Delivery partner - Shiprocket [protected]@net.shiprocket.in

Order Id - 13017
Product name - Valiba Punchy Peach Kanchi Soft Silk Sari With
Attached Blouse Silk Sarees × 1

I request for a Refund.

I have also same problem the product is not same as shown in their website the colour is different and it was damaged I want to return the product

The Roy Online
[protected]@gmail.com
delivery email received from this mail id - shopifyemail.com
Delivery partner - Shiprocket [protected]@net.shiprocket.in

ORDER 12971
Product name :
Valiba kanchi soft silk folral brocade green saree

I requested to return that product

Even I have experienced the same issue. This is the worst website ive ever seen. I have sent countless messages on instagram and gmail. One of their mail does not exist while the other does not reply. They have delivered a worst quality saree and it even stinks.

Order number: 1444

Worst and cheap people.
I’ve received a quality less product. No response from the people. How to track back them?

I had got the worst saree from luxura worst online shopping I had ever seen, they are not responding to emails and phone numbers is saying as switched off

They don't reply on email or their website

My order number is 30633

The Roy also own luxury.life and I ordered I saree from their website.
I received a wrong saree worth 1500.

Order number: 10635

I have ordered a Saree from Roy with Order ID 39466 but the quality turned out to be very poor and cheap. They charged 1600 for a 400 rupees worth of saree. The color and design is not as shown in the website and material is extremely bad. They are not replying to my return request emails or messages either. This is absolute fraud!!

Same with me.
Legal action should be taken. This company is a fraud.

I ordered kurthi through their fb ad...but very poor quality is delivered no response...legal action for such poeple must be taken...

I am facing similar issue. Even there website is not opening and there is no response from them. Order id- 41866

Yes I tooo had bad experience I too bought it saree it’s defective

The Roy, Maruti art. Nandan, Lakshmi pati, Sai Duge, Nari and Nari are operating under same modes operandi