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The Roy Online Complaints & Reviews

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039jagadish yedula
Jul 15, 2022
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From last 2months I am not using any broad band and I informed them to disconnect my network they didn't disconnected my network and they gave me bill for broadband and they ares asking me to pay the bill for broadband
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    Manju Badiger
    Jul 11, 2022
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    Address: Bellary
    Website: Themodernman.in

    I purchased product but want o to exchange but unable to connect them ..mail id given and numbers are fake
    +1 photos
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      K
      Kiran Saliyan
      May 16, 2022
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      Unable to return/exchange shirt

      Purchased the shirts from the modern man website and want to return the product as the fittings are not proper and would like to exchange but there is no reissue from the vendor on the same. Similar complaints I have seen in this page....
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      Sathyapramod G
      Apr 25, 2022
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      I need to exhange my shirts because they are of smaller size i need to buy a bigger size soo please help me
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        R
        Rochish Trivedi
        Apr 17, 2022
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        Website: themodernman.in

        I ordered 2 shirts from themodernman.in which was delivered on 15 Apr 22 but after seeing them I wanted to return those shirts as per there return policy I tried to contact them via email which is [protected]@theroy.in which is unavailable and the contact number they have provided are also unreachable, I have also messaged to their Instagram handle but received no reply, there return policy states that one can return any order within 5 days .
        I want to return my order awb-[protected]
        (Shiprocket)
        I order one saree olive green kanchipuram silk saree but tody I received the saree it's not good nad west cotton saree please my return or cancelled please
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          A
          Ann Reena Joy
          Nov 29, 2021
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          Address: Gujarat
          Website: The Roy, [email protected], Aarya Nari

          I would like to return both saree's. Quality is below expectation, colour for both saree's way too bright than given in the picture.

          Purchase codes :

          AWB # : [protected] (RN3830)

          AWB # : [protected] (RN3833)

          Kindly, help with the returns as there is no option on the purchase page for the returns.
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            S
            Shiren Panjolia
            Oct 18, 2021
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            Website: theory.in

            The items sent were of very inferior quality, unlike the pictures shown in the website. The colours are different and material is different too. The seller is not responding to any calls, even there website is not operational.
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              H
              Harshini02
              from siddipet, Andhra Pradesh
              Oct 6, 2021
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              I ordered a saree from the roy online few days back and it is not according to what has been displayed in there online store
              The colour was changed and the print on it was also different
              I have been contacting them from past few days they are not even responding
              i want my refund back
              +2 photos
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                S
                Shashwat Adhikari
                Sep 14, 2021
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                Website: theroy.in

                Have raised multiple requests to return items I've received. There has been absolute radio silence from their end.
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                  S
                  Shashank Nambiar
                  Aug 16, 2021
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                  Website: theroy.in

                  I wanted to return 4 shirts bought from this store is the size is wrong and the quality of the item is bad. But the store doesn't have a valid customer email ID to get in touch with. Also, they do not respond to messages on Instagram even though they are posting stories of new items. Their return system is broken and I'm cheated of my money, and the quality of material
                  Aug 16, 2021
                  Updated by Shashank Nambiar
                  Order number for the above complaint: Order 40841
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                    Y
                    yash721
                    Jun 11, 2021
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                    Address: Annapurna mobile RD park soc miyapur char rasta ta mahuwa dist surat
                    Website: theroy.in

                    I have placed an wrong order mistakenly of small size i want it to get cancel the awb no.[protected] i want it to cancel and i have placed another order (32805) please kindky request to cancel the first order.
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                      M
                      Mustakeemkhan
                      Jun 6, 2021
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                      Address: 22 , Giriraj industries, Hari ichha near umiyadham A.K Road, Surat, Gujarat, India
                      Website: [email protected]

                      I ordered butterfly printed shirt but i got totally different fabric color and pattern
                      And now they do not respond
                      Instagram run theroy add that’s why I ordered
                      +1 photos
                      Jun 06, 2021
                      Updated by Mustakeemkhan
                      I ordered butterfly printed but i got totally different fabric color and pattern
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                        K
                        Kevin Pauly
                        Apr 23, 2021
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                        Address: The roy
                        Website: theroy.in/products/the-roy-men-cotton-butterfly-print-turn-down-collar-hawaii-holiday-short-sleeve-shirts-full-stitched

                        Stitching and cloth quality is very poor and pink colour spread all over the button holes
                        +1 photos
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                          B
                          Bhargavee
                          Apr 10, 2021
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                          Address: I don’t know
                          Website: theroy.in

                          I’ve ordered a saree worth 1499. The colour and quality of the order I received is completely poor from the website.
                          My order number is 22421
                          Kindly do something
                          They are not responding for my emails and Instagram messages.
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                            J
                            Jigar Kalal
                            Mar 12, 2021
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                            Address: Surat gujrat the roy online
                            Website: The roy

                            Display kuch or kiya bheja kuch or gatiya quality ka shirt beja or na hi return ka koi option h or na hi koi mere E-mail ka answer kar rha h
                            Yes same here very third quality material very very cheap quality material shirt fabric customers are not dumb..people have hard earned money the company the_roy_online makes a fool out of people showing something else in the pictures and providing something else na. Very disappointed [protected] Larry Kohli
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                              A
                              AmitaSurve
                              Feb 26, 2021
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                              Address: 22 , Giriraj industries, Hari ichha near umiyadham A.K Road, Surat, Gujarat, India/ [email protected]
                              Website: The Roy

                              I have ordered Valiba Purple And Royal Blue Woven Kanjivaram Saree - Special Wedding Edition in PURPLE color. But I received Blue color saree. Thus, raised request for replacement due to color difference. According to which return pickup has happened on 04FEB2021 by PICKRRTECHNOLOGIES with AWB[protected]. However, I haven't received replacement yet, i.e Purple color saree. Attached follow up email image for reference. Please check and help in getting my refund or replacement product.
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                                S
                                Sterlin Fernando
                                from Bengaluru, Karnataka
                                Feb 26, 2021
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                                Wrong product received

                                Address: 22 , Giriraj industries, Hari ichha near umiyadham A.K Road, Surat, Gujarat, India
                                Website: theroy.in

                                Ordered a saree from this Instagram page The Roy and received a wrong product.

                                The Roy Online
                                [protected]@gmail.com
                                delivery email received from this mail id - shopifyemail.com
                                Delivery partner - Shiprocket [protected]@net.shiprocket.in

                                Order Id - 13017
                                Product name - Valiba Punchy Peach Kanchi Soft Silk Sari With
                                Attached Blouse Silk Sarees × 1...
                                +2 photos
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                                Sumalata Hiremath
                                Feb 15, 2021
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                                I have received the order today. This is what I ordered.

                                https://theroy.in/products/ambas-beautiful-rich-pallu-jacquard-work-on-all-over-...

                                Border is BLACK mixed zari work.
                                What I received is RED zari work. No comparison at all. Please find the attachment.

                                Due to this, the whole sari looks very dull and not elegant.

                                Please help to get it returned.

                                AWB:[protected]

                                Thanks,
                                -Suma
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                                  Alekhyam
                                  Feb 3, 2021
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                                  Address: united colors of benetton kids, ground floor,shop no-46, pvp mall opposite minerva grand.mg road
                                  Website: www.theroy.in

                                  I want to return a product but they didn't even respond.I want to return this product of order no:-11184 worth 1499/-
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                                    Rajitha Ginnela
                                    from Mumbai, Maharashtra
                                    Jan 28, 2021
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                                    Address: 22 , Giriraj industries, Hari ichha near umiyadham A.K Road, Surat, Gujarat, India
                                    Website: theroy.in

                                    I have placed an order for 3 sarees worth 4797 on The Roy Online website. Order ID 10538. They have sent 3 sarees of low quality and the colors did not match with the website description they provide. So I mailed to the mentioned email id on the website for a return. But the email id is not working. I contacted them through all possible ways but no response received. I feel they are cheating innocent customers with the wrong products.
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                                      R
                                      Ranjithathirumalai
                                      Nov 19, 2020
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                                      Not responding to customer emails on a defective product

                                      Website: Www.theroy.in

                                      I ordered a saree through instagram page The_Roy_online and I received a completely different and poor quality product. To raise a return request I sent multiple mails to their customer support and instagram messages but never received any response from them. I would like to return the product and get a refund from them
                                      Order number - 3290...
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