[Resolved]  The Spirit Yamaha (Yamaha) — Bike repairing

Address:Pune, Maharashtra, 411038
Website:www.thespirityamaha.com

I gave my bike for servicing on sat @ 1:30 pm. After that service center mechanic told me he give the bike tomorrow (Sunday) @5 pm. I went again on sunday to get deliver my bike. Again the mechanic told there are lot of issue related to bike wiring tomorrow by 5 pm (Monday) you will get the bike.

On monday i gave new battery in service center. When i gone back on monday, mechanic and the manager over there told me bike is not yet repair tomorrow you will get the bike i. E on tuesday.

Again on tuesday there was no call from them (Bike is repair) you can take the bike. I got my bike on wednesday.

Thursday night again there was same issue which i was having earlier.

@friday morning - i went and asked why this happening if you have repair my bike.
Again the yahama company employee (Rahul and sandip) were checking and observing my bike.

They told me leave the bike in service center they people want to observe and take *trails* of bike.

If the bike was with them for 4 days. Then what did they observe and repair.

On monday - they changed the bike auto part called rectifier / regulator.

Second time on friday morning - they changed again one auto spare part called as "cutout —"

Again when new part was changed - they are saying its battery problem (Battery which is new changed is warranty for 2nd time)

They asked me leave the bike in service center again they have to observe.

Mechanics are only keeping the bike with them and nothing doing. If i am standing with them and keeping an eye then only they are working. And charging a lot.

Screenshot attached - tax invoice and parts changed
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Aug 7, 2021
Complaint marked as Resolved 
Yamaha Motor India customer support has been notified about the posted complaint.
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Dear Mahesh Chetwani,

We regret for the inconvenience caused to you, We request you to please provide details of your complaint at our email Id – [protected]@yamaha-motor-india.com, so that we can process the complaint further. The following details are mandatory:

User name
Mobile number
Email id
Chassis number
Nature of Complaint
Concerned dealership
Retail date
Address (if possible)

You can also register your complaint at our Toll free number[protected],
Timing – 8:00 AM TO 4:30 PM, Monday to Friday
Warm Regards
India Yamaha Motor

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