The Wrist Buddy — the wrist buddy wrong product received and by mistake wrong payment send

Address:

Fatehgarh Sahib, Punjab, 141801

Hello team,
I had ordered a wrist watch by website, i recived very cheap quality watch which is not working. I had paid extra rs.3187 /- to delivery boy..
I sent to mail two times for return that product to [protected]@thewristbuddy.com but they don't replying..
Plz help to compunsation n return that product..
I paid total 9561/- by mistake i paid 3187+3187 two times threw bhim app. Pls refund my money thank you