Theme My Party — Amount was deducted but order never received

Website:

thememyparty.in/?utm_source=localization=IN;%20_cmp_a=%7B%22purposes%22%3A%7B%22a%22%3Atrue%2C%22p%22%3Atrue%2C%22m%22%3Atrue%2C%22t%22%3Atrue%7D%2C%22display_banner%22%3Afalse%2C%22merchant_g

I placed an order on this site on 23 November 2023 and an amount of Rs 798 was deducted. I never got any confirmation mail or order details and also I never received my order.
Also on contacting on the number given on their website nobody responds.
The owner comes online on whatsapp, reads messages and ignores the customer.
Worst customer care service ever.
Kindly initiate a refund.