Thepancard.com — Fraud- Not delivering pan card

Website:

thepancard.com

Thepancard.com this website making people fool. I have applied from this website for new pancard. But even after 2 month they have not given me pan card. they took almost 479 rs from my side. I have posted many messages on their customer service portal but no one replied. They should refund me or complete my work as early as possible.
My customer code is A3067643 which shows validation completed on 2 december 2020... please let me know whether i will get the pan card or is it possible for a refund.. there is no customer care numbers given or they don't send any kind of notifications via email or mobile no provided. Kindly take attention of this or i will complaint it about cyber cell