Thepancard.com — Pancard.com pan card fraud payment charging much higher convenience fee

I had applied to the pancard.com, a private organization issuing pancard.
The fee they charged was higher than the nominal fee.
I paid the amount 379 but the amount of generating it through nsdl was 107 rupees only.
I had made the payment because i thought if they are not providing the pancard a refund will be provided but for any mistaken application they are not issuing the refund to me.
I had not proceeded my application form (Hard copy) because of the trust issues on the site. They are saying to post it to due to which i had to make more investment in getting my pancard and they had not provided me the epan which is highly needed for the application number.

Reviews i am getting are very disappointing. The organization also had some blames of generating the wrong details on the pancards and due to which customers get many problems, they hold the process for correction for 2-3 months which was highly disappointing.

I want to proceed the pancard application on original nominal price i.e 107 which is on nsdl.
None of the site charges convenience fees greater than the fee (230 rs they are charging) of making it.
So kindly get me a refund urgently for this mistaken application.
A person has full rights to get his/her refund if application is not proceeded by him/her and if he/she had made complaint regarding that in the organization within the given time period