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Thermax India — 3 no.s of gas trains purchased from thermax for our tp6, tp10 & sm 10 units

We placed PO for the said component existing Thermax utilities existed
The PO No. [protected], dated 30.01.2018 & PO No. [protected] dated 12.02.18, The material reached us by packing List No. PI No. 36201049, was assembled by June 25, 2018, The Problem was TP6 thermo-regulator is still not able maintain temperature above 176 Degree C at load, TP 10 is firing but the stiometeric ratio of 1: 12 to 1: 18 is obtained thus the LPG consumption is high, The consumption is 25% higher than the standard as per the calculation, Also the SM 10 Steam Boiler is taking about more than 3 Hours to attain the temperature, PRV is not working, But Thermax Delhi team is not able eliminate the problem for over 5 months as of Now,
it seems they are waiting for the warranty period to get over this is not acceptable, WE WANT TO REPLACE THE PROBLEMATIC COMPONENT AND GET IT RIGHT AT THE EARLIEST
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Complaint Status


[Oct 29, 2018] Thermax India customer support has been notified about the posted complaint.
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    +91 98 2632 5618
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