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Thesurpriser.com Customer Care Contacts

2.5
Last updated Feb 16, 2016
Complaints
8
Resolved
4
Unresolved
4
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Thesurpriser.com
Customer Service Contacts

Thesurpriser.com Phone Numbers

Phone
+91 94 4568 4446
0
0

Thesurpriser.com Website

Thesurpriser.com Head Office Address

425, 8th main, 4th block, Koramangala
Bangalore
Bangalore District
Karnataka
India
560034

Thesurpriser.com Social Media

Thesurpriser.com Company Representatives

Thesurpriser.com Overview

Latest complaint Not delivered has been filed on 16/02/2016. Latest Resolved Late delivery, damaged goods, fungi on product, no customer support was resolved Nov 11, 2014. Thesurpriser.com ranks as the #161 most complained about among Online Shopping.

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Recent Thesurpriser.com reviews & complaints(8)

M
mnvenkatesh
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Thesurpriser.com Customer Care
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Thesurpriser.com — Not delivered

Address:Bangalore, Karnataka
Website:thesurpriser.com

I ordered a cake (Order 5093) which has not been delivered yet. I have also not received any notification of the status in spite of numerous mails and calls to the website provided number.

The payment of the cake has already been deposited to the account provided on website....
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sachgarg
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Thesurpriser.com Customer Care
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Thesurpriser.com — Not delivered the cake as promised on Bday. Cake delivered was totally different from the one promised.

Address:Bastar, Chhattisgarh

Order No: 4855 I have ordered a cake with delivery date of my order as Aug 26th since my wife's bday is on Aug 26th. But the guys have not delivered it. There phone number which they have given on website doesn't work. I send 2 emails requesting the status and also send a request for chat (which is not really chat, its just a message which goes through). After I threaten them about the complain I could do, they delivered the cake next...
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nimje22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Verified Company
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Thesurpriser.com Customer Care
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Thesurpriser.com — Late delivery, damaged goods, fungi on product, no customer support

Address:Rewa, Madhya Pradesh

Through this website ordered diwali gift. Set of lamps, dry fruits package. Total cost was Rs.1800/-. It was supposed to be delivered on 23 OCT 2014 as delivery date was asked while ordering. Finally order was delivered on 9 Nov 2014. But when checked, 3 lamps were broken out of 4, dry fruits had fungi all over it. When I tried to call support number given on the website, there is no response from the seller side or call dont get connected...
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