Thewristbuddy.com — received defective & fake watch from the website

rushikeshnisal

Address:

Street No 4 , vishnu garden , near gurudwara , New delhi, New Delhi, Delhi, 110018

The company is totally fraud, i had ordered smart watch for my son.
Order no[protected]. The watch details i ordered are
"kw 8x android 5.1 bluetooth smart watch with heart rate sensor, pedometer, calling, 3g, wi-fi and ios compatible"

Where as i received some local defective watch, it does not even charge and does not turn on. I mailed their customer care but no reply. The number displayed on website does not exist. This is really worst as my son collected money entire year to buy smart watch.
Please help to recover my money.

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TheWristBuddy.com customer support has been notified about the posted complaint.

Mar 28, 2019

Updated by rushikeshnisal HI Team I got call from number [protected], He said his name is Rahul sharma and he is calling from consumer forum . He asked for my UPI account number and gave me one number [protected] for forwarding the message that he wills send me.

I feel it was fake call and he was threatening me that he will mark the complaint as resolved if I don't follow his instructions .
Please look into the matter as the person calling didn't seemed to be one of your agent

Mar 29, 2019

Updated by rushikeshnisal HI any action required from my end, any further action required from me ?

Apr 01, 2019

Updated by rushikeshnisal HI Team any update or confirmation . I feel consumer forum name is being used for the forgery . Kindly investigate the issue.

Apr 03, 2019

Updated by rushikeshnisal Hi team,

Request you to kindly update or suggest if any action required from my end.

Apr 04, 2019

Updated by rushikeshnisal HI Guys,

Any update on the issue reported as I can see the website is still functional with same fake watch details .
Please help

Apr 10, 2019

Updated by rushikeshnisal HI team,
Please confirm the status .