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Thomas Cook India Customer Care Contacts

www.thomascook.in
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Last updated Apr 19, 2024
Complaints
320
Resolved
25
Unresolved
295
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Thomas Cook India Phone Numbers

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1 800 209 9100
20
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Thomas Cook India Head Office Address

Thomas Cook Building, Dr. D.N. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India
400001

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Thomas Cook India Overview

Latest complaint Kashmir tour package to Abraham has been filed on 19/04/2024. Latest Resolved Advance amount not refunded was resolved Sep 5, 2022. Thomas Cook India ranks as the #14 most complained about among Travel & Vacations.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Thomas Cook India. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recently resolved Thomas Cook India complaints

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Most useful Thomas Cook India reviews

Recent Thomas Cook India reviews & complaints(320)

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M
Melman const
Apr 19, 2024
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Thomas Cook India Customer Care
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Thomas Cook India — Kashmir tour package to Abraham

Eight Sr citizens went to Kashmir based on Thomas cook tour package. We opted for 4 rooms. Payment made online based on their online grid for each family, took almost whole day with too much hassle. Hotel voucher not given until we check in the houseboat at Srinagar. When received the hotel voucher we realised Thoms cook sublet the tour to a local contractor. Houseboat accommodation at Srinagar was horrible, dirty toilet, revolving toilet...
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Charuvadan
from Mumbai, Maharashtra
Sep 8, 2023
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Thomas Cook India — Refund money of tour cancellation

Very bad experience
We booked a international tour which is called off by Thomas cook itself before one week of departure & till date they have not refunded my money in spite of my several reminders by email to Service Quality & Customer Care Team & others
I am senior citizen & all my harden money is from my pension which is given to Thomas cook in 2 months advance of our schedule trip date
Be careful while booking trip...
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Anandv90
from Keralapuram, Kerala
Aug 31, 2023
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Thomas Cook India — Service is not good and lending money

Address:Mumbai, Kollam, Kerala

Thomas cook India service is very bad and they are lending money form customers.
Company is not following the simple customer request by making mistakes in names while booking tickets and booking flights without checking the timings between them and making travellers more worried and spoiling the whole trip to chaos. We are travelling for relaxation and they are making the trip into a worst cases and making us not to travel anymore.br...
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