Thomson — Smart android tv

I purchased a Thomson TV (Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV with Bezel Less Display) on date[protected] from flipkart. My TV remote control is not working after 15 days from the date of purchase . they don't provide any solution

i am getting same reply always on mail "We appreciate your patience and cooperation in this regard"

Complaint ID - DLU5040821T1532
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