Thomson Complaints & Reviews

The tv display is not visible with in one year...

My washing machine has drain problem and I called customer care number it's not connecting plz raise my complaint r tell them to repair the washing machine...

1st
Thu, 5 Oct at 12:15 pm

Dear Customer,

Warm Greeting from Thomson!

Your registered complaint is — D00904

For all future communications on the matter, please quote the registered complaint no. Though it will be our utmost endeavour to get your complaint resolved at the earliest, it might take some time and for the same, you shall be duly intimated.

Your...

Washing machine is not working, since it’s in warranty repair it or replace it....

My name is DEBABRATA DAS presently i am serving in BORDER SECURITY FORCE and posted in murshidabad district in west bengal I was perchesed a washing machine from THOMSON through flipkart with 1 year warenty after 9 month my washing machine not working properly after that I complaint in thomson india company by mail and after few time they mail me
" Dear Customer,

Warm Greeting from Thomson!

Your registered...

Sir/Madam,

Kindly look into the matter and my TV set will be replaced within 2 or 3 days.
If you are not able to replace my TV set, return my purchase money. I have already waiting more than 2month resolve my complaint
Please ensure my TV set is replaced within 2 or 3 days. I have already continuously communicated for 2 weeks, but no result about my complaint, only your side draft mail thatset.
What is...

I have bought a thomson washing machine through flipkart on oct month 2022 for rs.6500.It has stopped working within 20 days and I have raise a complaint for more than 11 times but no response from the thomson side totally a worst product they have solden for me pls register a complaint against thomson and do the needful.I am also having mail proof and product proof...

Dear Team,
i have purchased my thomson TV on 28th May-2022 and now with in 7 months TV stop working and i called to customer care they told to file complaint by sending mail only. I send mail, after 24 hours itslef no response for the mail and reminders. Again i called customer care, Mr Akash told me that we rcvd the mail, wait for 2r hrs for revert. I asked about service, he told wait for revert then based on revert it may take 24...

I purchased a Thomson 9A series 80cm on August 24 on flipchart. But the half display is not working from last month.
I have sent mail to [protected]@thomsontv.in many times.But no response....

I am Rajesh having issue with my thomson tv where there is no power supply coming to the tv and my tv is under warranty till this month. And i have complainted about this issue before one month but still i dont get resolution on that i did saveral mail.and call to service boy.but they never respond.the service bou was come to home.i got headache by geting this tv.i will seggest all to not buy at this worst tv brand.where they dont have customer...

Dear Ms. Indu,

Warm greetings from Thomson!

Your registered Complaint no. is U0UZU09

For all future communications on the matter, please do quote the registered complaint number. Though it will be our utmost endeavor to get your complaint resolved at the earliest yet it might take some time and for the same,

You shall be duly intimated. Your patience and co-operation in the matter...

My tv not working since last night please solve this problem as soon as possible....

Washing machine purchased January 22 after 5 month not working many times compliant July 13 technician visit informed as next week issue will resolve. but 50 days nobody visit …please support...

More than 50 days. our washing machine is not working many times compliant register. still not resolved (first technician visited July13)...

I purchased a Thomson R9 32 inches tv in 11 Apr and same was installed on 17 Apr 22. However, images is not displayed after 7 days of purchase. I request to repair/resolve the problem....

Sir,
With due respect I wish to inform you that I bought a new TV on 21 July 2021 through Flipkart. It was very good for 9 months. But for some days picture is not showing on sreen. Regarding this I need to complain you.
Thanking you.
Matilal Oraon
Vill + po- Beltali BHANDANI
PS - Falakata
Dist- Alipur duar, West Bengal
Pin - 735211
Mobile no--- [protected]/[protected]...

Worst coustomer care service trichy thomson tv service centre...

Hi,
I'm Ashok.i ordered Thomson R9 TV on April 12 and got installation done by April 18th, 2022.Now display got crashed and not showing properly, please look into my issues and fix it as soon as possible thanks.
Please refer the Images attached below...

Complaint raised in 10 days mail id [protected]@thomsontv.in not resolved them...

I had purchased Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV (32PATH0011) Two Months, Ago.

Right from beginning, there has been certain software related issues in the form of bugs which are generally fixed from the side of manufacturers.

I reported all the software related problem to concerned department of Thomson. They could not understand my concern.

They never replied and...

Tv display un serviceable (full blank only audio )compliment no 6327481 dated 29 nov, not taken any action by brand. Although it is in guaranteed period....

My ticket no IK17- 38913 ML SCAN 6310532, but no Service Engineer visit till date, please take necessary step, it already take to much time...

Thomson tv have not taken any action against my complaint on tv been not working.
Complaint id : 6226930...

Sir mere tv ko installation karne koi nahi aaya...

I have bought a TV from Flipkart and facing a problem with my TV . I have already contacted to the customer care executive several times, mailed them to take complain but they still don not lodged any complain.. no support from them.. my TV is only 4 months old.. pls help...

Hi,
I am trying to connect Thomson TV customer care Team & Technician but no one is responding properly from last one month. Technician till date not attended the complaint....

Register the complaint on dated 4 august, 021 but till date no action taken, confirming from customer care, they told that your complaint is under approval from higher authority....

I purchased a Thomson TV (Thomson 9A Series 80 cm (32 inch) HD Ready LED Smart Android TV with Bezel Less Display) on date[protected] from flipkart. My TV remote control is not working after 15 days from the date of purchase . they don't provide any solution

i am getting same reply always on mail "We appreciate your patience and cooperation in this regard"

Complaint ID - DLU5040821T1532...

Tvs hdmi arc port not working...

I have logged a complaint on last 12th (June) with with your customer care team as my Thomson TV is not powering on.
After couple of days, representative came with the different board and went back saying that it needs to be returned and need to order correct one.

It's more than 3 weeks now since I logged the complaint and still waiting.
I called your customer care number and no proper response.

Is...