Thomson Tv — 32B9 smart tv for 2 days is showing no picture or sound

Website:www.thomsontv.in

From 2 days facing neither picture nor sound, i putted complaint at [protected]@thomsontv.in but no reply, is this a type of service & support, i wait for your reply & support.
Bansidhar kashinath muni
[protected]
Mumbai
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