Thomson Tv — Irresponsible response from Thomson TV customer care

Address:

D3 702 Nova Mahindra apartment, Mahindra world city, chengalpattu, India

I have been complaining about TV remote but very worst response, even though they know i am complaining from beginning, now ( after 11 months ) they are saying since accessory warranty is for 6 months, so I have to pay.

But i fail to undestand when I reported approximately one month from date os sale, then why they are demanding 1100 Rs.

Also this TV has many inbuilt software problema because if which i spend several hours of my time seeking solutions in YouTube as from Thomson service centre i dont have any hope..

So dear Cusumer team - Pl support me, my contatct is [protected]