Thomson — Under warenty service not provide

Address:

Vill+po- Debagram Vivekananda para ps- kaliganj Nadia west bengal pin 741137

My name is DEBABRATA DAS presently i am serving in BORDER SECURITY FORCE and posted in murshidabad district in west bengal I was perchesed a washing machine from THOMSON through flipkart with 1 year warenty after 9 month my washing machine not working properly after that I complaint in thomson india company by mail and after few time they mail me
" Dear Customer,

Warm Greeting from Thomson!

Your registered complaint is — 6940257

For all future communications on the matter, please quote the registered complaint no. Though it will be our utmost endeavour to get your complaint resolved at the earliest, it might take some time and for the same, you shall be duly intimated.

Your patience and co-operation in the matter are highly appreciated.

Please feel free to reach out to us for any further assistance.

Thanks & Regards
Thomson Washing Machine
Wash Care
Toll-Free no:[protected]"
After 4th days they can't provide any service and not received my call. Please solve my problem