[Resolved]  Thyrocare — Abusive words used by throcare agent Veerendra Mandala[protected] Thyrocare , Sangamner , Maharashtra

Address:Sangamner

Hello
I have done my mother's TB gold test in throcare . Second day for billing that person contacted my mother for otp. My mother is not financially literate person so I have told her to ask/consult myself before giving otp details. After that that person got angry and used abusive words and was completely unprofessional . He told that he's getting 100's of call and he did not have time and that they are not robbers or not going to drain your bank account . She was in shock after such abusive words . She's is Health care worker very rude and vulgur language was used please look into it .
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Aug 6, 2021
Complaint marked as Resolved 
Thyrocare customer support has been notified about the posted complaint.
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Concerned authorities had made apology to my mother and myself and Mr mandala have assured that henceforth he will serve in better way .
Dear Sir, We apologize for the inconvenience caused to you. We have addressed your complaint through email. Requesting you to kindly check your mail and revert if you have any further queries. -Team Thyrocare

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