Thyrocare Complaints & Reviews

I had taken a package for a home collection test on 15th Nov 2023 for AAROGYAM 1.7 WITH UTSH. I received an email from you that test reports can be downloaded using a link. I tried retrieving the reports on 16th Feb as I am in need of it for tests related to a medical condition. I am not able to access the reposts anywhere and your customer care team told me that your database does not store any reports for more than 3 months .
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My mother is 80 years and she is having high fever since three days. I booked a blood test from thyrocare on 28.8.23, sample was collected in morning 29.8.23. I requested manjeet kumar and sanjeev gaur for expediting the report. However even after 24 hours no test results have beren given. This is a grave concern as life of 80 years is under threat....

Dear Customer Care,

I am dissatisfied with the results and service as a result of incorrect results reports, and they are also experts in conducting tests and failed to conduct one simple test related to Potassium due to some technical reason even after giving a blood sample a second time.

Also, as per the package, I am supposed to get a doctor's consultation, but that has not happened. So on this basis, please...

Dear Customer Care,

I am dissatisfied with the results and service as a result of incorrect results reports, and you are also an expert in conducting tests and failed to conduct one simple test related to Potassium due to some technical reason even after giving a blood sample a second time. Also, as per the package, I am supposed to get a doctor's consultation, but that has not happened.

So on this basis, please...

Due to very careless Two times blood sample not done and again suggest for repeat sample....

I booked medical checkup paid online Rs3598/- on 22 March 2023 and sample collected 23rd morning but on 24th evening asked about the invoice (after two days of payment) they told it was sent to email but was not received due to the reason
(1) they used wrong spelling in my email I'd which I spelt correctly over phone.
(2) Also they sent the invoice where my name is again wrongly spelt as AJAY KUMAR BEHERA. Correct is AJAYA...

I booked an appointment for influenza panel A and B on 11/03/2023 with Order VL5E42E9. The appointment had scheduled on 12/03/2023. I received a call that the technician is not available on the day. So, I agreed for next day (Monday) on 12/03/2023.
Even, that day also you can't arrange a technician for it. Then, I asked to cancel the order and same confirmed by your team.
Still, I can't received my refund on 22/03/2023. When...

Thyrocare care service is pathetic and awful. I booked appointment for full body check up two times but they never came to take a sample. Whenever I called support team and their technicians they used to tell me that they are coming but the fact is that they don't want to come. Only they are making execuses. Even their support executive told me technician is at my gate and he will call me. After waiting for 30 minutes I call back them and...

I was booked blood test for my self and my wife for today 24/11/22 for 3:00 pm . We are in the fasting since morning just because of conducting these test . At 12: 30 pm i was received call some of Mr Chandan and he confirm me that he is coming for the sample collection but he did not come, at 14.30 i was received whats app msg of any Mr Sanjeev with contact no [protected] that technician is not available for the collection.

Kindly...

I had contacted Thyrocare service provider in Bangalore whose contact number is [protected] for urine analysis and urine culture for my mother who is 82 years old .The sample was collected on 10/11/22 at 8.30 Am and amount of Rs 1100/- was paid.
Bute even after 60 hours I haven't received even the report o[censored]rine analysis. When contacted the service provider he sent a msg to my whatsapp for concerns regarding reports contact reporting...

The blood reports given to me were wrong, It showed me hepatitis b surface antigen positive. I had sleepless nights when discussed with Doctor, they suggested me for blood check from another lab. It came out negative....

I have thyro care for arogyam 1.3 package booking
I given morning 7 am appointment for sample collection excutive came 10.20 am for sample collection on that time booking I'd also not generate booking I'd generated on 1.30pm from 2 days onwards i was approached customer care people for booking I'd sample collection no proper response
Even my reports also not fair iam feeling during heavy waiting with fasting my reports came...

My recent experience regarding ordering thyrocare tests haven’t been satisfactory, to say the least. On 30/07/22 I ordered Thyrocare Aarogyam B package for both my parents Mahadev Chakravarti and Tapati Chakravarti (booking id #VL6F23E6). I received a confirmation mail from thyrocare representative Priti Ram Gujrathi and also asked to keep sum of estimated bill of Rs 2100 ready for payment. I also decided to add FBS for Mahadev Chakravarti...

On 30/07/22 I ordered Thyrocare Aarogyam B package for both my parents Mahadev Chakravarti and Tapati Chakravarti (booking id #VL6F23E6). I received a confirmation mail from thyrocare representative Priti Ram Gujrathi and also asked to keep sum of estimated bill of Rs 2100 ready for payment. I also decided to add FBS for Mahadev Chakravarti as he is a known diabetic and I sent my request to thyrocare booking business whatsapp no [protected]....

We had given blood samples of 3 patients on 16/07/2022. Booking was done through toll free number, where received call back from one of the representative from personal number. Amount mentioned at the time of booking and amount taken at the time of blood sample collection where different, even though paid and didn't lodged any complaint.
But hard copies of reports are needed urgently. Your customers care whatsapp chat number is useless....

Hi,
I was taking an insurance and the prerequisite was to get the medical test done. The insurance company booked the lab tests for me from their vendor namely THYROCARE. I got my lab test done from Thyrocare. In the tests, thyroid profile (TSH) was also done. When I received the reports at night, I was shocked to see that as per Thyrocare lab test I have thyroid (image of lap report attached) TSH was shown as 7.16! . I was under...

I have Applied For Frenchise... Submitted The Frenchise Fee... Which in AJ 426 PIN 276121
Someone Has Applied For Code They Also given him
I Invest 2.5 lakhs on My frenchise Which i debt from somewhere else...
Plz Resolve My Issue as soon as possible...
Activate My Code Soon...

Dear Sir/Madam,
I would like to ask you who has given permission without taking our suggestion to convert us into OLC? When due to your personnel mistake, two Thyrocare franchise get opened in same area Ban77 & Ban79, Ban77 opened their lab in just 200mtrs radius and as per your terms there should not be any other thyrocare in and around 3kms radius, then how you have given the permission for opening two franchise?
We were...

Hi dear, I also faced the same problem. even all other labs and companies provided on this stage. But they are still not provided a bill breakup. I am also trying for the last 1 month on this. Contacted Mumbai head office and customer care too but none of them has a good answer. They clearly refused this.

It's really the worst part and is trusting Thryoare for so long but now I decided to leave and also will not recommend to...

I am 73 years old, a diabetic who has for years been taking my regular blood tests with Thyrocare. Of late your service seems to have deteriorated. This is the second time i have been given a time but the technicians do not turn up to collect the sample
order no VLA6A9DDB/VL4120C4 (2 orders for 1 request?)
None of the technicians came upto 8.30 AM
I was on the the messenger from 7 AM but they could not help
.Their...