[Resolved]  Thyrocare — Agent is dont care of customers

Hello,

Today i pinged the 'Thyrocare - Lingampally' agent for an enquiry about the 'RT PCR' test cost and details. When it comes to the cost he mentioned that they charge Rs.1200. I have asked him why you are charging more as others charging only Rs.500-750 he responded sarcastically and while i was chattign with him ignored my message and left the chat window.

can you look into this matter as it is not good behaviour when talking to customer.
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Aug 7, 2021
Complaint marked as Resolved 
Thyrocare customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2021
Thyrocare Customer Care's response
Dear Sir, We regret to inform you that we are unable to retrieve the details. We request you to share your order id and registered contact number to assist you further. On receipt of the above information we shall address your complaint - Team Thyrocare
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    +91 22 3090 0000
    +91 22 4125 2525
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    D-37/1, MIDC, Turbhe, Mumbai, Maharashtra, India - 400703
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