Thyrocare — Charged double the amount for the test on personal account.

Address:Kalyan Rambaug

On 14th March 2021, my mother was severely ill hence, we took her to the hospital. Wherein Dr asked her to perform covid test. Person from thyrocare already came there to collect the sample for someone else so dr asked him to do my mother's test as well. (Which means he didn't come for us specially) still he charged me Rs 2000 for the same test which is done in Rs.980 by thyrocare. This person named Avinash Sarangdhar from Kalyan did not provide me any link for the payment instead asked me to Gpay him. I did the payment of Rs 2000 on his personal Gpay. As soon as My father asked him for Authentic bill he ran away saying I'll provide it later. After contacting with thyrocare customer care I got details that test is done in Rs.980 with Rs 75 extra if taken hardcopy of report. I want severe action taken against this man who's looting innocent people. Daily he collects various samples from hospitals which means he's earning minimum 20k daily by doing fraud & looting innocent patients.
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Thyrocare customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2021
Thyrocare Customer Care's response
Dear Madam, We request you to share your barcode and registered contact number to assist you further. On receipt of the above information we shall address your complaint - Team Thyrocare
Mar 21, 2021
Updated by Ketakikt3
Received call from thyrocare to call that technician who charged extra as he will refund the amount. This is what he has to say. After refunding the amount. Bloody cheater, he is collecting daily 10k to 20 k extra from innocently patients & thyrocare is taking no action against him. Instead accepting his fault, the person is saying that he won't provide any service specially for me or my family? Is this even ethical? I will sue this person & thyrocare

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    +91 22 3090 0000
    +91 22 4125 2525
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    D-37/1, MIDC, Turbhe, Mumbai, Maharashtra, India - 400703
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