[Resolved]  Thyrocare — Delay of reports and incomplete reports

Address:Mumbai City, Maharashtra

Dear sir / madam,

Order no. : 5b2f9
Pro aarogyam 1.3
Amount paid - 2250/-


Whosoever is the most senior authority - i am writing this mail to put this under your knowledge about the great great inconvenience being caused by your so called thyrocare who i thought is a reputed organization but i think i am highly mistaken. since the test which i booked and so much of anxity what you guys caused is really disgusting. i have booked arogyam1.3 with additional urine and insulin test pp and fasting by paying extra amount.

I got my insulin test done and am not getting correct reports, on calling your helpline i get this info that your systems are slow, u are unable to process the request, pp reports are not clear, fasting reports are not clear, 2nd time i got my test done again but again the same story, you promised me to send the reports through courier, but insulin reports and urine reports i have not got through courier saying that talk to the person who came to your place. actualy this is a total harasment, bloody i have paid 30 /- extra, paid 1480/- for 1.3 + 30/- courier + 800/- urine and insulin.

Today again i called around 12:00 to your executive in throcare named manjula and was promised a callback from senior, but nothing has been done inspite or promising a call back for 5 mints.

I want the entire reversal for this for the pathetic service provided by you.

I am going to take this case legal, i am warning you and would escalate it to media and high authorities. you guys are the cause for my health issue now.
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Jul 16, 2020
Complaint marked as Resolved 
Resolved
Thyrocare customer support has been notified about the posted complaint.
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