[Resolved]  Thyrocare — Irresponsible behaviour of your Agent

I Kamlesh Kumar from past three days have been trying to contact mr.purshottam having mobile number [protected] Address 825, 35thmain road, jeewansathi colony, 1st phase, j.p nagar Bengaluru:-560078
I had been refered to this above gentleman by one of my relative Mr.Nirmal Kumar three days back .
I request your kind self to please not engage such irresponsible person as your agents, I have been kept waiting hungry from past three days even after confirming about the appointment a day prior, I have never seen an irresponsible person like him in my life, The above gentleman doesn't pick up calls the next day after confirming the appointment but when called from other number he responds immediately with the text messages clearly indicating his irresponsible behaviour.
I will be shaing all the details of our correspondence through my legal notices to all of your concerned department of this gentleman's behaviour very soon,
I request your kind self to look into the matter & time being kindly see to it that agents like these dont be given a chance to play with the health of people with this kind of irresponsible behaviour.

[protected] Forwarded message[protected]
From: Kamal Khanted
Date: Fri, Oct 16, 2020, 09:31
Subject: Complaint against your thyro care agent for his irresponsible behaviour
To:
Cc:

I Kamlesh Kumar from past three days have been trying to contact mr.purshottam having mobile number [protected] Address 825, 35thmain road, jeewansathi colony, 1st phase, j.p nagar Bengaluru:-560078
I had been refered to this above gentleman by one of my relative Mr.Nirmal Kumar three days back .
I request your kind self to please not engage such irresponsible person as your agents, I have been kept waiting hungry from past three days even after confirming about the appointment a day prior, I have never seen an irresponsible person like him in my life, The above gentleman doesn't pick up calls the next day after confirming the appointment but when called from other number he responds immediately with the text messages clearly indicating his irresponsible behaviour.
I will be shaing all the details of our correspondence through my legal notices to all of your concerned department of this gentleman's behaviour very soon,
I request your kind self to look into the matter & time being kindly see to it that agents like these dont be given a chance to play with the health of people with this kind of irresponsible behaviour.

Dear Kamal,

Thank you for writing to us about your concern.
Inconvenience caused to you is deeply regretted.

We have forwarded your complaint to redressal team and they will investigate on the same.
They may contact you for any additional information they may require.

We require your kind cooperation for the same.


Yours Sincerely,

Jitesh Patil
Executive | Customer Support
Email id : [protected]@thyrocare.com
WhatsApp : [protected]

From: Kamal Khanted
Sent: Friday, October 16, 2020 9:31 AM
To: [protected]@thyrocare.com
Cc: purushothama.[protected]@thyrocare.com
Subject: Complaint against your thyro care agent for his irresponsible behaviour

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Aug 8, 2021
Complaint marked as Resolved 
Thyrocare customer support has been notified about the posted complaint.
Oct 16, 2020
Updated by Kamalkhanted
16/10/20
Verified Support
Oct 18, 2020
Thyrocare Customer Care's response
Dear Sir, We apologize for the inconvenience caused to you. We have addressed your complaint through email. Requesting you to kindly check mail and revert if you have any further queries. -Team Thyrocare
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