Thyrocare — online medical reports

Address:

Mumbai City, Maharashtra, 560064

Thyrocare is one of the best concept and probably the state of art blood testing facility in india. They don t give commission to doctors or any reference which is why they are able to cut cost of the test to the lowest. But the number of complaints shows that they are poorly managed.

My experience with thyrocare has been one of the best in terms of being professional. I was advised to get in touch with mr thippa reddy their franchisee at sanjay nagar bangalore. He came sharp at 7am and collected our blood samples for the diabetic profile testing. On arrival he found that both our veins were weak and for that he used the disposable syringe instead of their normal thick needle for collecting blood samples. He gave us a container to collect urine samples.in all 3 blood sample tubes and 1 urine sample tubes were collected. However my name was not mentioned on 2 labels of blood which sent me worrying. However after receipt of reports i was pleased the reference number matched with the whatsapp photo sent by him as proof. Next day we underwent tests in fortis, who have tie up with srl labs, the test results almost matched on various parameters. So there is no doubt on the test results. Only thing which was probably absent was free doctor's consultation.

My suggestion to thyrocare management is to have managements experts like me to suggest changes in their system of operation. First of all every registered customer should have an unique id, and all his reports should be uploaded on his page. Secondly reports should be generated and sent to whatsapp by the company or franchisee. Loyal and regular customers should receive discount and priority.