[Resolved] Thyrocare — order id 8e8641:reports not shared with consumer

Sonal Sahni

from Mumbai, Maharashtra

Address:

Life Republic, Hinjewadi, Pune, Maharashtra, Pune, Maharashtra, 411057

This is regarding order id 8e8641. We had requested for 4 reports. Two of test's reports (Widal and urine analysis) were paid offline. However, widal test report is not received yet. I have been calling customer care since morning and the only reply i am getting is they are unable to contact their technician. What a sorry state of affairs for a company which is well known to be providing best services to their customers. Thyrocare has cheated us and have taken money without sharing reports. We need this report urgently to share with physician. I request to to please share this issue with their team.

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Apr 17, 2020

Complaint marked as Resolved

Thyrocare customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2020

Thyrocare Customer Care's response Dear Sir, We deeply regret for the inconvenience caused to you. Requesting you to kindly check mail we have addressed your complaint on register email id. and revert if you have any further queries -Team Thyrocare