Thyrocare — Rt pcr

Address:Thyrocare , patna collection centre

It has been 48 hours since my sample was collected and after that today the designated personnel is saying that they will not give the rt pcr report, please take strict action against them.
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Thyrocare customer support has been notified about the posted complaint.
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Dear Sir, We request you to share your order id and registered contact number to assist you further. On receipt of the above information we shall address your complaint - Team Thyrocare
Prince.7's [Complaint's author] reply, May 7, 2021
contact no.-9663580754, receipt- 430146, sample no.-U7771311, U7771313, U7771319 and U7771310
Just received a message regarding the issue that it will be resolved within 48 hours from customer support of thyrocare, i just wanted to know the nature of resolution your customer service will provide me, will you guys be able to produce the rt-pcr report of the above sample no. given or it will be anything else?
i'am not at all convinced with your reply as the sample was collected on 5th may?
if i don't find a convincing resolution from you company, i will lodge a F.I.R against your sample collection centre of patna under Section 424 of the IPC.

Thank you

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