Thyrocare — wrong name on payment receipt

Address:	New Delhi, Delhi, 110076
Website:	www.thyrocare.com

The test booking was done myself while the payment receipt carries different name. When i requested to change the name, i got response as this is system generated receipt and we can't modify it.
I was surprised to know that we cant modify the name on the payment receipt as per customer's request and too because of system limitations.
Even i’ve requested to have manual receipt; like the one your representative used to provide at the time of sample collection but no luck.
I've requested for escalation matrix and even proposed to call me on my mobile for better understanding but no one responded on that.
Thyrocare receipt no:tt[protected]
Pls. Look into the matter and do the needful at the latest.
Advance thanks for your support.