Timesjobs.com — Wrong Commitment done and Failure in services

Address:

B-22, 2ND FLOOR OFFICE NO 201 GD CHAMBERS EAST KRISHNA NAGAR NEW DELHI 110051

Dear Concern,

I Purchase the Job portal in approx. 80K in April 21 for 3 month and use only 1 month but due to the lockdown imposed we send the request for temporary stop the services because office was closed completely.
As per commitment done by the Sales Manager Mr. Pritam Singh ( SM) in Delhi branch as we can stop temporarily the services whenever we want and reopen the same without any extra cost and services will resume where we stopped.
When we send the mail to reactive the services the New Manager is asking for the extra amount.
If you people can't give the services pls refund my money asap.