BOOKING ID: IA[protected] @ MADHAVAM COMPLEX
As per the above booking of accommodation I had been allotted room No.302 on 30.08.2021 at 20.31 pm. and I approached to the counter staff at Madhavam complex to get the keys for the room. The counter staff rudely behaved without any reason and talked to me in singular language and made me wait for 30 minutes to give me the room keys even though no one is waiting at the counter . As he threw the keys instead of giving to me, he had also informed me rudely that if I had not vacated the room by the next day my belongings would be thrown out of the room.
The next day due to unforeseen circumstances and as my Senior Citizen wife was unwell, I had extend the stay for the night of 31.08.2021. Hence I had approached the counter staff at about 7.00 pm on 31.08.2021 and requested him for the extension of room by one night. But the same staff refused to give extension and asked me to go the Head Office of the TTD to get the allotment. Then after waiting for half an hour, the same staff called me and asked me Rs.1000 as bribe/pay-off for himself. When I refused to pay the same and informed him that I would make a complaint to the authorities, he allotted 1 day extension and demanded for Rs.1600 for room rent and refundable deposit (800+800). Then after having made the payment he had allotted me the extension of stay. He had also used unparliamentary words for not giving himself the amount he had demanded for.
The next day morning I had vacated the room at about 7.30 am and again went to him to hand over the keys. He had refused to hand over the receipts and put the same in his pocket. when I demanded him the receipts after the vacation of the room, he again demanded Rs.1000 for himself and I refused to give him. Again he used unparliamentary words to me and everyone around there witnessed the same. mischievously he had also made some alterations in the allotment book which had raised some doubts about him. I had not received any SMS for having vacation of the room. He had also refused to give his name. He has some TATTOO in his arms as his identity.
Totally I had paid Rs.1600 online and Rs.1600 as cash over the counter of which I had to get a refund of Rs.800+Rs.800. At this juncture I request you to take immediate action against the staff for his rude behavior and conduct over the Senior Citizen Pilgrims and for seeking bribe from them. Also please expedite refund of the caution deposits of Rs.800+Rs.800. Was this information helpful? | 
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