Titan Eyeplus — Spectacle purchased in Adyar outlet, Chennai-20

Address:	Adyar, Chennai 20
Website:	titaneyeplus

I ordered the aforesaid spectacles on 1/5/2019 and took delivery of the same within a week from date of order. The glasses cost me around Rs 16000/-. They seemed to be good for a year.

I exercised utmost care and precaution in the handling, maintenance and upkeep of the spects but scratches suddenly started forming ;ike patches on the lenses which obstructed the clarity in viewing.

I showed my spects to the same outlet where I had purchased in adyar, Chennai-20 but was told that they could do nothing about it and that the only option I had was to buy a new spectacle.

I was totally disappointed and dismayed with the service and return that a rs 16000 glasses gave me.

I would have been pacified and happy if the outlet had given me free replacement of the lenses which alone cost rs 12000 or so.

Replacement of my lenses are overdue now but am somehow managing with my old spects as am still unable to come to terms with the damage and loss of my 16k product in a year.

I would highly appreciate if my loss is compensated.


Lakshmi K