| Address: | 39 Gagan vihar extn DELHI, New Delhi, Delhi, 110051 | | Website: | Tjori |
I had ordered a kurti which didn't fit me well. I decided to return that kurti and order a new one. Since they don't have any refund policy, they issued me a coupon code with unlimited validity. A week later, i used to place an order for another kurti. Also, i paid the outstanding amount to place that order. The payment was made but order was not placed. I didn't get any confirmation of the order but had the money deducted from my account.
I have been trying to contact them for more than a month now but couldn't. They say they don't do calls anymore and welcome complaints and queries over whatsapp, but they are not available there as well. The issue is not yet resolved. Their behaviour is highly unprofessional with no proper complaint and feedback centres. My money is stuck there. I want them to either send the product or refund the entire amount. Was this information helpful? | 
