| Address: | Near BSNL office, ward 7, Nalbari- 781335, Nalbari, Assam, 781335 |
I need to return a defective product and customer care is unresponsive. I'd ordered a blouse on tjori and the item is received is defective.
They've sent a damaged product and i contacted customer care immediately to no avail. Phone calls are not answered, i've sent multiple emails via their website. And a customer care executive finally did reply but she didn't try try to actually arrange a pick - up. They sent me a "hi" to my email requesting them to return my product. This makes me shudder at the skill sets of customer care at tjori. Why is it so difficult to return a damaged product? I've honestly had a hideous experience shopping at the website and i will never do business with tjori again. I'll also ask everyone i know you stay away from the website. It has turned shopping into such an intensely harrowing experience.
There has been no traction in resolving my problem. Was this information helpful? | 
Post your Comment