Tnpds — Otp did not received for smart card more than an hour customer care personnel phone is busy

Address:

Cuddalore, Tamil Nadu, 608502

Tnpds customer care phone number always busy more than an hour, how the beneficiary will get assistance
Whatever we raise complaint via online they are not solving but the issue closed without actions
I have received smart soft copy and printed out via onlin the hard copy not yet received regarding this last five days trying to contact customer care personnel but the phone is continuously busy
The officials shall facilitate the otp generation via online by beneficiary after login

Please arrange asap

Regards
Musthafa