Tnurbanepay.tn.gov.in — Water supply / Money deducted but the bill was not generated

Hi., Today i paid my water supply bill 1560 and another bill was 2340 through TNURBANEPAY site. Money was deducted from my account but the payment receipt was not generated on the site and the deducted money also not reflected on the portal. Can anyone help me to get the money back? or guide me to get the receipt(s) for my payment(s).

Thanks for you help!