| Address: | 625020 | | Website: | toniandguy.com |
I was a regular premium customer since past two years at Toni and Guy beauty parlor at Anna nagar, madurai. On 26.01.2017 I booked an appointment at 2 pm for hair cut and reached at 2.15 pm. The receptionist Mr.Guru was a new person to that branch, whom I have never seen before. He stated that the stylish was free but can't give me the service as I was 15 min late and next client has an appointment at 3 pm. I said it's not a big delay due to rain outside and I am a regular customer who is giving services for more than 5k per month, and an haircut will take hardly 30 min where there is ample of time. And I also said that i was made to wait for more than one hour on my last visit, when I came 20 min early. But he refused to allow me as if it's not an service industry. I left the place feeling bad, for what the he'll should we be treated like this, for giving them a business more than 30k per year? This is the way all these mnc corporates treating us, making us waste our time and sucking money and giving no respect also. I strongly suggest that we should stop the mnc services too from India and support the local services. Was this information helpful? | 
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