| Address: | The Great Eastern Centre, Nehru Place, New Delhi, Delhi 110019 | | Website: | toolz4industry.com |
I placed order for a brush cutter and tiller through their online portal. But, they sent me a different brand product than the brand I ordered. The instruction manual belongs to differnt brand and useless. Spare parts were missing. Packaging was poor. Some part was damaged. In their website, they say return is acceptable within 7 days after delivery. But the order (62190) status is deliberately shown as Processing so that I can't initiate return process through online. When I asked for initiating return through Whatsapp and email, customer service stopped responding to my messages. Please stay away from this company. The authorities should take appropriate action soon against this fraud company so that others doesn't get cheated. Was this information helpful? | 
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