Torrent Power — Applied for new connection but yet not started

Address:

Kasheli ,bhiwandi 421302

Dear Team,

Myself Aishwarya Dhavle having flat on my brother's name i.e. Akshay Dhavle at kasheli where we have applied for new connection on16th Dec'20 and transfer the payment to Mr.Santosh Pardeshi(He is taking care of all meter connections).

We are taking follow up since 16th Dec but he is saying in next 2 days, 3 days and 1 day connection will be done but till date no one is visited at our address.

When we are asking about time line, he is saying we are not able to do your connection we will refund your money.

Even after so many follow-ups we have receiving this kind of service where we are loosing pations as we have to stay without light due to this.

It is been a month we are staying without light.

Can i expect any resolution for this??